🏨 Matsuzakaya Main Store松坂屋本店
About Matsuzakaya Main Store
Enjoy famous hot springs and delicious food in a ryokan that exudes a warm Japanese atmosphere.
Details
Highlights
Frequently Asked Questions
Is it possible to check in early or check out late?
Both options are available. Early check-in from 14:00 is available for an additional charge of 3,300 yen (including tax). Late check-out until 12:00 is also available for an additional charge of 3,300 yen (including tax).
Do you offer foreign language services? (If so, please specify which languages are available.)
Yes. There are staff from Nepal, Vietnam, and Taiwan.
Is there a delivery service that sends luggage to the airport or train station?
Airport: The counter handles delivery services (15:00 to 11:00 the next day). Airport luggage delivery can be arranged, but travelers must confirm that they can board their flight on time and specify the delivery address. Station: There is a paid service to deliver luggage to Hakone Yumoto Station. Please bring your luggage to the counter before 10:00 on the day of checkout. The luggage collection time at Hakone Yumoto Station is until 19:00.
Can I store my luggage after checking out?
You can store your luggage at the front desk before check-in and after check-out (limited to the same day).
Is there a smoking area?
There are three outdoor smoking areas.
Is free Wi-Fi available in the facility?
Guests can use the hotel's internet (Wi-Fi) for free.










