🏨 Matsuzakaya Main Store
🎨 Hotel Gallery
📝 Introduction
Enjoy famous hot springs and delicious food in a ryokan that exudes a warm Japanese atmosphere.
📖 Details
⭐ Highlights
❓ Frequently Asked Questions
Q: Is it possible to check in early or check out late?
A: Both options are available. Early check-in from 14:00 is available for an additional charge of 3,300 yen (including tax). Late check-out until 12:00 is also available for an additional charge of 3,300 yen (including tax).
Q: Do you offer foreign language services? (If so, please specify which languages are available.)
A: Yes. There are staff from Nepal, Vietnam, and Taiwan.
Q: Is there a delivery service that sends luggage to the airport or train station?
A: Airport: The counter handles delivery services (15:00 to 11:00 the next day). Airport luggage delivery can be arranged, but travelers must confirm that they can board their flight on time and specify the delivery address. Station: There is a paid service to deliver luggage to Hakone Yumoto Station. Please bring your luggage to the counter before 10:00 on the day of checkout. The luggage collection time at Hakone Yumoto Station is until 19:00.
Q: Can I store my luggage after checking out?
A: You can store your luggage at the front desk before check-in and after check-out (limited to the same day).
Q: Is there a smoking area?
A: There are three outdoor smoking areas.
Q: Is free Wi-Fi available in the facility?
A: Guests can use the hotel's internet (Wi-Fi) for free.
📍 Contact & Information
📍 Address
57 Ashinoyu, Hakone Town, Ashigarashimo District, Kanagawa Prefecture
📞 Phone
0460-83-6511
🌐 Website
Visit Official Website🚇 Transport
Take the Hakone Tozan Bus from JR "Hakone Yumoto" Station towards "Hakone Machi Port" or "Moto-Hakone Port" for about 25 minutes, then walk for about 3 minutes from "Higashi Ashinoyu" Station.