🛍️ ecute Duty-Free Service Counter

JR East's "ecute" is a commercial facility located within stations such as "Shinagawa Station," "Ueno Station," "Omiya Station," "Tachikawa Station," and "Nippori Station." It offers a wide range of products including clothing, food, lifestyle items, and various souvenirs, making it popular among tourists due to its advantageous location within the stations. The procedures for handling tax exemption at "ecute" vary by facility; however, "ecute Shinagawa" has dedicated tax refund service counters, allowing for centralized processing of tax exemption. In contrast, "ecute Ueno," "ecute Omiya," and "ecute Tachikawa" handle tax exemption individually at each store. To process tax exemption, you must present your passport with an entry stamp (tax exemption applies only to foreigners who have entered Japan within the last six months and Japanese residents living abroad). The consumption tax will be refunded in cash. If you are using a centralized tax refund service counter, you will also need to show the purchased items, receipts, and the credit card used (the passport and credit card holder must be the same person). Tax exemption procedures cannot be processed retroactively, so please complete them on the day of purchase. The minimum purchase amount eligible for tax refund within a single day is 5,000 yen (excluding tax) for general items such as groceries and small goods, and between 5,000 yen and 500,000 yen (excluding tax) for consumables like food, beverages, cosmetics, and pharmaceuticals. Both categories of items must be purchased within the facility to qualify for tax exemption (some stores may be exceptions, so please confirm separately).

JR East's station commercial facility "ecute" offers tax exemption procedures. "ecute Shinagawa" has a tax exemption service counter. The tax exemption procedures for "ecute Ueno," "ecute Omiya," and "ecute Tachikawa" are handled by each store. When processing tax exemption, you need to present your passport with an entry stamp, receipts, and the credit card used for the purchase. Please pay special attention to the limits on the amount of goods eligible for tax refund and the purchase amount within a single day.